Terms & Conditions – Assistance in Financing and Buying a Property
At HomeQuest.io, our role is to assist you in finding and financing your new home. We don’t buy houses or arrange financing ourselves — we guide you through the process and connect you with the right parties. Here’s how it works:
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Costs​
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Our fee is agreed with you in advance (either a fixed amount or a percentage of the purchase price).
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Fees are payable once the purchase agreement is signed, unless we agree otherwise in writing.
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All fees are exclusive of VAT.
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What we do
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Help you identify suitable properties.
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Guide you in preparing and submitting purchase proposals.
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Assist you in contacting banks, mortgage brokers, or other financing institutions.
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Coordinate communication with third parties (estate agents, advisors, notaries, etc.).
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What we don’t do
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We do not provide legal, tax, or financial advice.
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We do not guarantee financing or mortgage approval.
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We do not carry out valuations, surveys, or property inspections.
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We do not make purchase or financing decisions for you.
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Withdrawal costs
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If you withdraw from a process after a proposal has been accepted, a withdrawal fee may apply.
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The details of this fee will always be agreed in writing before the process begins.
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No cure, no pay
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If no property is secured through our assistance, you won’t owe us further fees beyond any upfront agreed commitment.
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Communication
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We’ll keep you updated through agreed channels (e.g., WhatsApp, email).
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You are responsible for providing complete and accurate personal and financial information.
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Confidentiality
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Your information is treated as confidential and only shared with third parties when necessary to provide our assistance, and always with your consent.
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Liability
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Our liability is limited to the amount of fees you’ve paid us for the specific assignment.
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We are not responsible for indirect or consequential damages such as lost financing, missed opportunities, or market price changes.