Privacy Policy for HomeQuest.io

Effective Date: 20-07-2025

HomeQuest.io ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

HomeQuest.io
Contact Email: info@homequest.io

We are the data controller responsible for your personal data.

2. Information We Collect

When you fill out our form, we collect the following information to connect you with property brokers and provide our services:

3. Who is a Broker?

A broker is a second party with whom we share your client profile information to help facilitate the rental process. Brokers use your data to connect you with landlords and proceed with the rental agreement. Your data is shared only with authorized brokers directly involved in assisting your property search.

4. How We Use Your Data

We use your personal data to:

Connect you with property brokers (performance of a contract and legitimate interest).
Assess your eligibility according to applicable laws, including Dutch student registration regulations (legal obligation and contractual necessity).
Contact you during your housing search (legitimate interest).
Send you promotional communications only if you have given your explicit consent, which you may withdraw at any time (consent).
Improve and tailor our services (legitimate interest).

Consent for Marketing Communications:
We will send promotional emails and messages only if you have provided your explicit consent at the time of data collection. You can opt out of these communications anytime by using the unsubscribe link in our messages or by contacting us directly.

5. Data Retention

We retain your data only as long as necessary for the purposes described.

After your rental contract is closed, we will maintain the following information for up to 2 years to send you promotional offers and updates:

First Name
Last Name
Phone Number
Email
City you are looking to rent in
Planned move-in date
Maximum budget

After contract closure, all other personal data collected for the rental process will be securely deleted within 14 days. If no contract is formed, and you explicitly decide to quit the process, your personal data will be deleted within 14 days of that decision.

6. Data Sharing

Your data will be shared only with:

Property brokers directly involved in your rental process.
Authorized service providers assisting us in operating our business, under strict confidentiality agreements.

We do not sell or rent your data to third parties.

7. Data Transfers Outside the EEA

We do not transfer your personal data outside the European Economic Area (EEA). If such transfers become necessary, we will ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place.

8. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling based on your personal data.

9. Your Rights under GDPR

You have the right to:

Access your personal data.
Request correction or deletion of inaccurate or outdated data.
Object to or restrict our processing of your data.
Withdraw consent at any time (for marketing communications).
Request portability of your data.
Lodge a complaint with a supervisory authority (e.g., your national data protection authority) without prejudice to any other remedy.

How to Exercise Your Rights:
Contact us at info@homequest.io. We will respond to your request within one month as required by GDPR.

10. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration.

11. Changes to this Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@homequest.io

Phone Number: +31 6 13 32 97 24

Thank you for trusting HomeQuest.io with your personal data.

Data Field	Purpose	Legal Basis
First Name	To create your client profile and share with brokers.	Performance of a contract
Last Name	To create your client profile and share with brokers.	Performance of a contract
Phone Number	To contact you during your home search and for advertising purposes for up to 2 years after contract closure.	Legitimate interest
Email	To contact you during your home search and for advertising purposes for up to 2 years after contract closure.	Legitimate interest
Country/Region	To create your client profile and share with brokers.	Performance of a contract
Address	To assess eligibility, particularly for students affected by Dutch registration law (e.g., Article 2.6 of the Dutch Higher Education and Research Act).	Legal obligation/performance of contract
City	To assess eligibility, particularly for students affected by Dutch registration law (e.g., Article 2.6 of the Dutch Higher Education and Research Act).	Legal obligation/performance of contract
Postal Code	To assess eligibility, particularly for students affected by Dutch registration law (e.g., Article 2.6 of the Dutch Higher Education and Research Act).	Legal obligation/performance of contract
City you are looking to rent in	To assist in your property search (not personal data).	Legitimate interest
Planned move-in date	To schedule operations (not personal data).	Legitimate interest
Property typology desired	To assist in your property search (not personal data).	Legitimate interest
Furnished or unfurnished	To assist in your property search (not personal data).	Legitimate interest
Profession	To provide brokers with relevant profile information to facilitate landlord decisions.	Legitimate interest
Salary range	To assess eligibility and broker willingness to proceed.	Legitimate interest
Maximum budget	To assist in your property search (not personal data).	Legitimate interest